Please call our Customer Services team if your order has not arrived within 7 days with the order reference number from your confirmation email.
Contact our Customer Services Team on 0116 232 2330 from Monday to Friday: 9am to 5pm and Saturday: 9am to Noon. Or email the Customer Services Team.
We deliver standard delivery to:
Isle of Man
Scottish Lowlands Islands
International orders will take longer
We respectfully remind you that returns are only applicable to purchases made online.
Unfortunately due to high postage prices we will need to charge you for the second postage.
We hope you will be delighted with your purchase but if for any reason, you are not satisfied we will exchange or refund providing the item is returned in perfect condition with all labels and tags attached and original packaging within 7 days.
Please note when trying on items of clothing do not remove labels.
Goods must be returned in the original packaging with all enclosed documentation.
We are unable to offer a refund or exchange on any goods that are marked or damaged in any way.